Contact Wet Earth
We prefer communication to come through either our website or via email. This enables us to track your requests and get the appropriate staff member to respond to your enquiry. It also helps us ensure we responded to you in a timely manner (ie. it is not on a fax in the bottom drawer or scrawled on a post-it-note under a coffee cup). Please include your phone number(s) in your email as in some cases it is easier for us to talk you though a question.
Email (Note we are located in Australia)
To assist the correct person to respond to your enquiry please select one of the following emails:
- sales@wetearth.com.au - for special requests or items not listed on the website
- orders@wetearth.com.au - to follow up the status of an order
- webmaster@wetearth.com.au - to report problems or make suggestions on the website
- manager@wetearth.com.au - for feedback, both positive and negative
Our policy is to respond to all email correspondence within 1 business day. We use spam filters on our emails and occassionally it stops real emails, so if you do not receive a reply within 2 business days then please call us by phone to ensure we received your email.
Business Hours
Our business hours are 8:30am to 5:00pm Monday to Friday and 8:30am to 12:00pm Saturday.
Phone
(Australia) 02 6062 3300.
(International) +61 2 6062 3300.
Fax
(Australia) 02 6100 9271.
(International) +61 2 6100 9271.
Address (Office)
4 Innisfree Drive
Wodonga VIC 3690
Australia