About Wet Earth®

Purpose

Wet Earth's purpose is to provide quality irrigation products at the lowest cost and with the highest quality service.

Organisation

Wet Earth® was originally developed in early 2003 by a team of professionals with skills in reticulation and irrigation, electronic commerce and logistics and transport.Our aim was to set up an organisation with an efficient operational structure possible and a culture of continuous improvement in our systems and most importantly our customer service. Wet Earth is the result of our efforts and we believe our prices and service illustrate our success in achieving these aims.

Our operational structure means:

  • we do not have a shopfront - although we do have a sophisticated warehouse facility;
  • we prefer all communication to come through either our website or via email. This enables us to track your requests and ensure all correspondence is responded to in a timely manner (ie. it is not on a fax in the bottom drawer or scrawled on a post-it-note under a coffee cup);
  • we do not provide free custom irrigation design or installation and product advice. We do provide dust suppression system solution design;
  • we do not provide installation services, although we may be able to recommend installers in your region;
  • we only accept credit card and EFT payments. Credit cards minimise the processing time and provide more safeguards for the consumer compared to other methods. Trade Customers can pay using EFT with prior approval. If you have any concerns with paying via credit card or other payment related questions then please contact our operations manager; and
  • we are not an internet help desk.

We are registered for GST and a tax invoice will be sent with all orders. Our RBN is VIC B1689025F and our ABN 50 065 460 432.

History

Wet Earth was setup in early 2003 as a reseller of water tanks and irrigation equipment. Quickly we discovered that there was a demand for products that were not available in Australia or not available in a quality we were comfortable selling. As a result in late 2005 we decided to start manufacturing our own range of Bladder Water Tanks. We were the first company in Australia to sell a reinforced bladder tank with our unique easy and practical connection system. In early 2007 we took it one step further with the launch of our Slimline Modular Water Tanks. These water tanks were targeted at customers looking for a 'good looking' water tank. Due to the tanks truely rectangular shape they also maximise the volume in the space they occupy. Their unique design also makes Slimline Modular Water Tanks easy to install in places with difficult access. In 2008 we launched our Mains Water Backup System which is a truely hydraulic system which uses water pressure differential to provide mains water backup. This is a unique product as the existing solutions on the market require float sensors and other electronic controls.

Shortly after Wet Earth started we found ourselves being contacted to provide solutions to dust suppression problems. Since 2003 we have progressively sourced an extensive range of chemicals and products to solve most dust suppression problems. We are unique in the dust suppression market as we are brand independent. We will choose the best set of products from a range suppliers to solve your problem. In 2008 after enquiries from customers looking for a long throw misting machine we become the Australian agent for Fog Cannons®.

Our Customers

The following are some of the more interesting and out of the way locations of our Australian customers:

  • Airlie Beach, QLD;
  • Longreach, QLD;
  • Broken Hill, NSW;
  • Jindabyne, NSW;
  • Lord Howe Island, NSW;
  • Smithton, TAS;
  • Leigh Creek, SA;
  • Tom Price, WA;
  • Kununurra, WA;
  • Jabiru, NT;
  • Nhulunbuy, NT;

The following are some of the countries we have exported to recently:

  • Egypt;
  • Fiji;
  • Germany;
  • Korea;
  • Laos;
  • New Zealand;
  • Russia;
  • USA;
  • Vietnam;